A model for it practitioners’ participation in it governance initiatives

Information Technology (IT) governance has received increasing attention in the recent years. However, participation of IT practitioners continues to be the weakest link in IT governance. The objectives of the research are to assess the current situation of IT governance from the perspective of IT practitioners, to develop a model that identifies the relationship between attitudes, subjective norms, perceived behavioural control, participation and perceived IT governance effectiveness, to identify differences in perceived IT governance effectiveness between groups of IT practitioners having differences in job function, education level, education area of specialisation, certification and experience level, and to measure the influence on their participation in IT governance initiatives and perceived IT governance effectiveness. To achieve these objectives, this study employed a sequential explanatory mixed methods approach, in which the quantitative approach guided by the Theory of Planned Behaviour (TPB) was followed by a qualitative inquiry. Quantitative data were gathered through on-line survey among IT practitioners in Multimedia Super Corridor (MSC) status companies. Semi-structured interviews were conducted among IT practitioners in one IT end-user organisation to explain findings from the quantitative inquiry. The results showed that there was a difference in the perceived IT governance effectiveness for job function, but not for education level, certification or experience level. Subjective norms and perceived behavioural control resulted in greater participation in IT governance initiatives. Conversely, attitudes did not insignificantly influence participation in IT governance initiatives. Participation in IT governance initiatives resulted in higher perceived IT governance effectiveness. The qualitative inquiry study suggested three emergent themes, which are the IT practitioners’ self, peers and the environment, constraints that discourage bad behaviours, and constraints that encourage good behaviours in IT governance. These themes reconciled with the subjective norms and perceived behavioural controls in TPB. The research contributes to knowledge with the development of a model of IT practitioners’ participation in IT governance initiatives based on TPB. Practically, the research findings help the top management of IT to focus on the most important factors which are awareness, perceived importance, organisational processes, structures, and reward system to increase effectiveness of IT governance. Methodologically, the mixed methods approach complements the objectivity of the quantitative findings with richer understanding of the IT practitioners’ perspective to IT governance

Information Technology Governance In The Malaysian Electronics Manufacturing Industry

A surprising research finding is that organisations with growth as their primary goal showed marginally higher IT governance performance, contrary to espected outcomes. This finding indicates that the understanding and implementation of IT governance is on track, though familiarity with technicalities of the frameworks should be improved

Information technology governance in the Malaysian electronics manufacturing industry

Research indicates that information technology (IT) governance is attracting enormous attention from practitioners and academics. This is fueled by the growing importance of IT governance in the delivery of IT compliance and in its ability to create value for businesses. IT compliance minimizes risk while IT governance manages risks. This paper is a preliminary report on an electronic survey of 33 firms operating in Malaysian electronics industry. Three key frameworks underpinned the conceptual development in this paper. The findings indicate that IT governance is important to profit- and growth-oriented organisations in terms of cost efficiency, growth, asset Utilisation and business flexibility. Organisations realise the benefits of IT governance but unfamiliar with the IT frameworks. Additional implications of these findings to the electronics manufacturing industry and policy makers in Malaysia are presented

Practitioner factors in information technology governance

Past research in information technology (IT) governance has shown that strong IT governance results in improved business performance. Despite widespread acceptance that IT governance is important, there are limited studies focusing on IT practitioners in IT governance initiatives. This study aims to examine the extent of commitment, awareness, perceived importance and competency in influencing IT practitioners’ participation in IT governance initiatives. Data analysis using Partial Least Squares reveals that awareness, perceived importance and competency have positive influence on participation in IT governance. However, commitment is not a significant predictor of participation in IT governance. The practitioner-centric approach taken by this study adds knowledge to the existing IT governance literature from organisational perspective. The findings from this study help IT management identify focus areas in increasing to maximise participation of IT practitioners in IT governance initiatives

Perceived Effectiveness of Information Technology Governance Initiatives Among IT Practitioners

Information Technology (IT) governance has risen in importance in recent years, driven by various trends in IT development. With rapid growth in the country and the globalization of the IT sector, there is growing interest in IT governance in Malaysia. This study aims to explore whether IT practitioners with different job functions, education levels, education areas of specialization, certifications and experience levels have different perceptions of IT governance effectiveness in their organization. The results reveal differences in perceived IT governance effectiveness between different job function groups, but not between groups with different education levels, certification or experience levels. The findings for education area of specialization are not conclusive. The findings of this study will help IT managers to identify areas of focus to maximize effectiveness of IT governance initiatives through their IT staff. The implications of the findings are discussed at the end of the paper